Wholesale

Wholesale Order Policies

The following policies apply to all orders placed through the Galore Wholesale portal.

Eligibility — business use only

Galore Wholesale is for approved, registered businesses purchasing for resale or legitimate business use only. It’s built for partners such as:

Retail shops and boutiques (online and brick-and-mortar)
Clothing brands and private labels
Stylists, content creators, and production teams
Creative agencies and other business buyers

Wholesale products are not for personal use, and accounts are approved at our discretion.

Resale & brand use

Wholesale products are purchased for resale or legitimate business use, not for personal use.
Galore’s name, logo, product photography, and other brand assets may not be used without our written permission. Purchasing wholesale does not make you an authorized retailer or representative of Galore.
Reselling on third-party marketplaces (e.g. Amazon, eBay, Walmart) is not permitted without our prior written approval.
We reserve the right to decline or close accounts that harm the brand’s pricing or positioning.

Pricing

No minimum order quantity (No MOQ).
Prices display in your account’s currency (set by your company’s location) and exclude applicable taxes and shipping.
Pricing is subject to change without notice.

Orders & payment at checkout

Wholesale orders are placed and paid directly at checkout — there is no separate quote or invoice step.
Our team reviews every order after it’s placed, and we’ll reach out if we need to clarify stock, sizing, or quantities.

Customizations

We sell our products as is. At this time we don’t offer any customizations, including:

New colors or sizing
Embroidery, screen printing, or DTG
Custom or private labels

Every Galore product carries only our Galore label, which is designed to be easily removable for wholesale customers:

On orders of 20 or more units, you can add a note in the PO number field that says “no labels” and we’ll ship your order with the labels removed.

Payment

Payment is due in full at checkout — we do not offer net terms. Your payment method is charged when you place your order.

Processing & shipping times

Orders are confirmed at checkout and reviewed by our team within 1–2 business days.
Orders are prepared and dispatched within 7–10 business days of payment.
All wholesale orders ship from our warehouse in China.
Orders ship by air freight or sea freight, selected at checkout. Air freight is faster and updates regularly throughout transit; sea freight is more economical but takes considerably longer. Estimated transit is roughly 1–2 weeks by air or 4–8 weeks by sea, depending on your destination.
These are estimates, not guarantees. Production volume, carrier delays, and customs processing can affect delivery, and timelines are not grounds for cancellation once an order is placed.

Tracking your shipment

For sea freight orders, you’ll receive a tracking number as soon as your order ships — but it won’t show movement while the shipment is at sea. Ocean transit doesn’t generate scans, so it’s completely normal for tracking to stay quiet for several weeks. Updates resume once the shipment reaches your country and is handed to the local carrier (e.g. UPS) for final delivery. A tracking number that isn’t updating during this period does not mean your order is lost or delayed — it’s simply in transit.

Shipping

Orders ship to your company’s address on file. Delivery estimates and shipping costs are confirmed at checkout.

Duties, customs & import taxes

Wholesale prices exclude all duties, customs charges, brokerage fees, and import taxes. On international shipments the customer is the importer of record and is responsible for any such fees charged by the destination country. These are set by your local customs authority, are separate from the order total and shipping cost, and can’t be predicted or reimbursed by Galore. Customs charges left unpaid, or shipments refused at delivery — along with any return, storage, or abandonment costs that result — remain the customer’s responsibility and are not grounds for a refund.

All sales final

All wholesale sales are final — we do not accept returns or exchanges on wholesale orders.
Damaged or defective items: email us within 7 days of delivery with photos and we’ll make it right.